Manufacturing sales not showing sold

Also, in my one production company, i sold 3 invoices. but in the ‘management and Sales’ catergory…
it shows i hstill have 2575 items in the open market. (but i have zero)

The cause of the issue has been identified and we are working on resolving the missing payments for those purchases.

My items are still showing … how to explain this.
i listed the items on OM. they sold, (i had to ship them) they are not LISTED.
but in the company side, where it says, how many you have to sell and already on OM, it has the missing ones counted.
Still got no money for anything, but shows i got paid.

I just posted my last batch of phones. if it fails to get the money into my account, im stuck.